Frequently Asked Questions
Find answers to the most common questions about the TALEX platform, verification, scoring, and organizations.
Getting Started
What is TALEX?
TALEX is a trust infrastructure platform that helps individuals and organizations build, verify, and share trusted reputation through verified credentials, achievements, experience, and relationships.
Who can use TALEX?
Individuals, professionals, businesses, educational institutions, employers, associations, certification bodies, government agencies, and organizations of all sizes.
Is TALEX free to join?
Yes. Creating a TALEX account is free. Some verification services may require TALEX Tokens depending on the complexity of the verification.
What is a TALEX Profile?
A TALEX Profile is your portable verified reputation that brings together your credentials, achievements, experience, and trusted relationships into one profile.
TALEX Score
What is the TALEX Score?
The TALEX Score reflects the overall strength of your verified reputation. It is built from trusted information—not popularity.
Does everyone start with the same score?
No. Your TALEX Score develops based on the verified information that has been added to your profile.
How can I improve my TALEX Score?
Continue adding verified information, maintain current credentials, and strengthen your reputation over time.
Does my score change?
Yes. Your score evolves as your verified information changes throughout your career and life.
Is the scoring formula public?
No. TALEX explains the principles behind the score, but the detailed scoring methodology is proprietary.
Verification
Why should I verify my information?
Verification increases confidence and helps others trust your profile more easily.
Is verification mandatory?
No. You can create a profile without verification. However, verified information provides greater credibility.
Who performs verification?
Verification may be performed by TALEX or by the original issuing organization, depending on the type of information being verified.
How long does verification take?
Processing time depends on the verification method and complexity. Estimated turnaround times are displayed before verification begins.
Does verification expire?
Some verified information may require renewal to remain current.
How much does verification cost?
Verification costs vary depending on the type of information and the verification effort required. TALEX uses TALEX Tokens to simplify verification payments.
Organizations
Can organizations verify my information?
Yes. Verified organizations can confirm employment, education, memberships, certifications, projects, leadership roles, and other supported information.
Can my employer invite me?
Yes. Organizations may invite individuals to confirm employment and other verified relationships within TALEX.
Can universities verify academic credentials?
Yes. Educational institutions can verify academic achievements directly within TALEX.
Can businesses use TALEX?
Yes. Businesses can verify employees, suppliers, contractors, customers, and other trusted relationships depending on their use case.
TALEX Tokens
What are TALEX Tokens?
TALEX Tokens are the platform's internal currency used to purchase verification services.
Why use TALEX Tokens?
Tokens simplify verification payments and allow users to purchase verification services whenever needed.
Can I earn TALEX Tokens?
Yes. Users may earn TALEX Tokens through referral rewards and future promotional campaigns.
How does the referral program work?
For the initial release, you receive 100 TALEX Tokens when someone you referred successfully completes the minimum required verifications: Verified Email, Verified Mobile Number, and Verified Government ID. Rewards are granted only once per referred user.
Privacy & Security
Who owns my information?
You do. TALEX gives users control over what information is shared and with whom.
Can I hide information?
Yes. Privacy settings allow you to choose which verified information is visible to others.
Is my information secure?
TALEX follows privacy-by-design principles and industry-standard security practices to help protect user information.
General
Can organizations have TALEX Profiles?
Yes. Organizations can create verified organization profiles and participate in the TALEX ecosystem.
Is TALEX available internationally?
TALEX is designed to support individuals and organizations globally.
How do I contact TALEX?
Visit our Contact page or submit an inquiry through our support channels.
Still Have Questions?
Whether you're exploring TALEX for yourself or your organization, we're here to help.
