Privacy Policy

TALEX respects user privacy and is committed to protecting personal information. This Privacy Policy explains how information is collected, used, shared, stored, and protected when using the TALEX platform.

Additional rights may apply depending on applicable laws and jurisdictions in which you reside.

Scope

This policy applies to:

• Individuals
• Organizations
• Representatives
• Visitors
• Registered Users
• Verification Participants
• Enterprise Customers

This includes users of all TALEX services.

Definitions

• Personal Information: Any information from which the identity of an individual is apparent or can be reasonably and directly ascertained.
• Sensitive Personal Information: Specific categories of personal information defined by applicable law, such as race, health, or government-issued IDs.
• Verification: The process of establishing the authenticity and accuracy of information provided on the platform.
• Organization: A registered entity participating within the TALEX ecosystem.
• TALEX Profile: The aggregate digital representation of an individual or organization on the platform.
• TALEX Score: The numeric representation of a verified reputation based on the strength of verified information.
• Processing: Any operation or set of operations performed upon personal information.
• Applicable Law: The relevant privacy and data protection laws governing your jurisdiction, including the Philippine Data Privacy Act of 2012.
• User: Any individual or entity accessing or using the TALEX platform.

Information We Collect

We collect information falling into the following categories:

• Account Information
• Identity Information
• Contact Information
• Verification Information
• Profile Information
• Organization Information
• Communications
• Usage Information
• Device Information
• Cookies

How We Use Information

Information collected is used strictly to:

• Provide Services
• Verify Information
• Maintain Security
• Prevent Fraud
• Improve Platform Performance
• Communicate With Users
• Comply With Legal Obligations
• Support Enterprise Services

TALEX does not and will never sell personal information.

Legal Basis For Processing

Processing of personal information may occur where necessary to:

• Provide Services
• Perform Contracts
• Comply With Applicable Laws
• Protect Legitimate Interests
• Obtain User Consent where required

Sharing of Information

Information may be shared only under the following circumstances:

• With User Authorization
• With Participating Organizations
• With Verification Sources
• With Service Providers
• When Required By Law
• During Business Transfers

TALEX does not sell personal information to third parties.

User Rights

Depending on applicable law, users may have the right to:

• Access personal information
• Correction of inaccurate data
• Deletion or erasure of personal information
• Restriction of processing
• Objection to processing
• Data Portability
• Withdrawal of Consent (where applicable)

The availability and extent of these rights depend on applicable law.

Security

TALEX employs robust security measures to protect personal information, including:

• Administrative safeguards
• Technical safeguards
• Organizational safeguards
• Security monitoring
• Access controls

For more details on our commitment to security, please visit the Security page in our Trust Center.

Data Retention

Information is retained only as long as necessary for:

• Providing services
• Verification
• Legal obligations
• Fraud prevention
• Dispute resolution

Please refer to our Data Retention Policy for additional details.

International Data Transfers

TALEX may process information across jurisdictions as the platform expands. Reasonable safeguards will be applied where required by applicable law to ensure data remains protected regardless of its processing location.

Children's Privacy

TALEX is not intended for children below the minimum legal age without appropriate authorization where required by applicable law.

Changes To This Policy

TALEX may update this Privacy Policy from time to time. Material changes will be communicated through appropriate channels, including updates to the "Last Updated" date within this document's control block.

Contact

Users may contact TALEX regarding Privacy Questions, Access Requests, Correction Requests, Deletion Requests, or Privacy Complaints.