Data Retention Policy

This Data Retention Policy describes how TALEX retains, archives, and deletes information. Our procedures are designed to balance several critical factors:

• User rights
• Verification integrity
• Legal obligations
• Security
• Fraud prevention

Scope

This policy applies to information processed through TALEX services and to the following parties:

• Visitors
• Registered Users
• Organizations
• Verification Participants
• Enterprise Customers

Information Covered

The types of information governed by this policy include, but are not limited to:

• Account Information
• Contact Information
• Identity Information
• Verification Records
• Reputation Contributions
• Organization Information
• Communications
• System Logs
• Usage Data
• Support Records

Retention Principles

TALEX adheres to the following key principles when managing information lifecycles:

• Necessity: Retain information only as long as necessary.
• Integrity: Support and maintain verification integrity across the platform.
• Compliance: Comply with applicable legal obligations.
• Protection: Protect users, organizations, and the overarching trust ecosystem.
• Respect: Respect user rights where applicable.
• Disposal: Use secure disposal methods when retention is no longer required.

How Long Information Is Retained

Retention periods vary based on the nature of the information, applicable legal requirements, verification needs, security considerations, and legitimate business purposes.

Categories of information subject to specific retention criteria include:

• Active account information
• Verification records
• Security logs
• Financial records
• Support communications

Some information may be retained for longer periods where explicitly required by law or when necessary to protect the integrity, security, and operation of the platform.

User Requests

Subject to applicable legal limitations, users may request the following actions regarding their information:

• Access
• Correction
• Deletion
• Account Closure

Requests will be handled in accordance with applicable law and platform policies. It is important to note that some information may need to be retained despite account closure due to:

• Legal obligations
• Fraud prevention initiatives
• Dispute resolution proceedings
• Security protocols
• Maintenance of verification integrity

Secure Disposal

When information is no longer required and its retention period has expired, TALEX uses appropriate measures to securely delete, securely destroy, or permanently anonymize information where applicable.

Legal Holds

TALEX may override standard retention and disposal periods and retain information beyond normal schedules when required by:

• Applicable law
• Court orders
• Government authorities
• Ongoing investigations
• Dispute resolution
• Fraud prevention measures
• Security matters

Changes to This Policy

TALEX may update this Data Retention Policy from time to time. Material changes to our retention practices will be communicated through appropriate channels.

Contact

Questions regarding data retention, deletion requests, or this policy may be submitted through the official Contact page.